Why have we partnered with Trustpilot?
We want you to have access to fully independent reviews on our service, allowing you to make your decision based on genuine information from real customers. Trustpilot is an independent feedback service, and just like us here at Anthony Betts, they care about honesty and integrity.
Of course! We love to hear from our customers so when you buy a vehicle from us, have a service or repair, or buy accessories, you'll receive a feedback request from Trustpilot.
You’ll be asked to rate us on our service and on the product you purchased; whether that be a vehicle, repair, service or accessory. Trustpilot gives you the option to score your experience as ‘Excellent’, ‘Great’, ‘Average’ , ‘Poor’ or ‘Bad’.
If you want to let us leave us a Trustpilot review yourself you'll find our Trustpilot page here. This extra information is useful to both us and to our customers and we’d encourage you to praise us if you feel our service deserved it, but equally tell us if we failed to delight you and why, that way we can try harder and provide a better service in future.
Leaving feedback is simple, it can take as little as 15 seconds and you’ll be helping future customers make an informed choice.
Do I have to answer the Trustpilot feedback emails?
Of course not, but we’d be delighted if you do, after all your comments will not only help us, but also future customers. If you’d rather not be involved, then at the bottom of every email we send, you have the opportunity to opt out.
Through our customer reviews and feedback we know that, most of the time, we are achieving our objectives of outstanding levels of care, excellent value, total clarity and a great personal experience. However, it nice to be recognised and we are pleased to have a few recent achievements to shout about.