See below for some of our most commonly asked questions. If your query isn’t covered, please contact us.
Simply contact our sales team and we’ll answer any questions you have about our used vehicle stock or our buy online process.
Our sales team can help with amendments or cancellation of your order. You can also view our terms and conditions for more information.
All transactions are completed on our secure payment platform, which used encryption software to protect your card details. We don’t store your data.
Yes - please speak to a member of our sales team to discuss your options.
Speak to our sales team to obtain your settlement figure, or for any further information you may need about vehicle finance.
Our sales team offers a confidential service, and can answer any questions you have about vehicle finance.
Yes – so long as any outstanding finance is settled first. If there is outstanding finance, the amount leftover after settlement can be used towards your deposit.
If no outstanding finance is attached to the part exchange vehicle, we’ll happily refund the difference after you’ve collected your new car.
Your online vehicle valuation is based on the information you provide, and may change following a visual inspection. The value offered following the visual inspection, however, is guaranteed.
You can remove a part exchange from your order at any time before the vehicle handover. If you were using the part exchange as a deposit, please note that its removal from the order may affect your quotation.
We can accept two vehicles in part exchange, provided they are both owned by you, or you have permission from the owner to trade them in.